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KPI (Key Performance Indicator)

A Key Performance Indicator (KPI) is a quantifiable measure used to evaluate the success of a specific activity or overall business objective.

Definition

Why It Matters

In advertising and marketing, KPIs are essential for translating broad business goals into actionable, trackable targets for campaigns. They provide an objective basis for measuring performance, justifying budgets, and making data-driven decisions. By monitoring KPIs like Return on Ad Spend (ROAS), Cost Per Acquisition (CPA), or Customer Lifetime Value (CLV), marketers can identify which strategies are working, optimize underperforming assets, and demonstrate the direct impact of their efforts on revenue and growth. Without clear KPIs, it is impossible to gauge the true effectiveness or ROI of advertising initiatives.

Examples

  • Return on Ad Spend (ROAS)
  • Cost Per Acquisition (CPA)
  • Conversion Rate
  • Click-Through Rate (CTR)
  • Customer Lifetime Value (CLV)

Common Mistakes

  • Tracking vanity metrics that do not correlate with business outcomes (e.g., focusing on social media likes instead of leads or sales).
  • Setting too many KPIs, which dilutes focus and creates confusion.
  • Choosing KPIs that are not aligned with specific strategic business goals.
  • Failing to review and adjust KPIs as business objectives or market conditions evolve.